March 18th Update Regarding COVID-19:
First, we would like everyone to know your health and wellness are of our greatest concern. We are taking extra precautions to ensure the health and safety of both our patients and staff. As a healthcare facility, we will continue to provide necessary services to many first responders, healthcare workers, and city, state and county employees who need to stay healthy and fit to perform the necessary jobs we rely on them for. Therefore, all three of our offices will remain open during this time but will be taking extra precautions and making changes to accommodate the recent events and the health and safety of our patients and staff.
If you are a patient who is not on an active treatment plan or in need of immediate care, we are asking you to delay coming in for the next two weeks.
We will be restricting office hours and treatment times to reduce the number of patients we have in the office at the same time. This will make it important to call ahead for an appointment and follow scheduled treatment times. We will likely not be able to accommodate walk-ins or last-minute appointments during this time. We are asking that only scheduled patients are in the office and that friends, rides, relatives who come to your appointment remain in their vehicles and not in the waiting room. Only patients will be permitted in treatment areas during scheduled treatment times.
We have extensive office policies regarding sanitation and cleaning that we have always followed which include wiping any and all equipment down between patients including all tables, tools and exercise equipment with which a patient may come in contact. We are more diligent with these efforts in light of recent events and have increased the office cleaning schedule. We have hand sanitizer available for use in the office and all of the therapists and providers are washing hands in between patients.
Since our providers are in close personal contact with most of our patients, we are requiring them to wear N95 masks and gloves while treating patients. This is only required for providers and not for staff members, and we don’t want you to be startled by the extra safety precautions. We can assure you it will be the same friendly smile under the mask you are used to, and you will receive the same quality care you came to expect from us.
We will get through this trying time and continue to serve our community in the best way possible. Everyone, stay healthy and safe and feel free to contact us with any questions or concerns.